Terms and Conditions
Welcome to SCRIPTERA.CO. Please read these Terms and Conditions carefully, as they set out your rights and obligations when using our website and services. This website is owned by Thameswell Solutions LTD and managed By Global E-Commerce Solutions Korea Co. Ltd. By accessing www.scriptera.co or using any of our services, you agree to the following terms.
Acceptance of Terms
By using this website, submitting an enquiry, or purchasing a service, you agree to be bound by these Terms and Conditions and any associated policies referenced herein. If you do not agree to these terms, you must not use our site or services.
Changes to Terms
We may update these Terms and Conditions at any time. Updates will be posted on this page with the revised date. Continued use of our services constitutes acceptance of any changes.
Privacy
We respect your privacy. By using our website and services, you consent to the collection, use, and storage of your personal information in accordance with our Privacy Policy. We encourage you to review this policy in full.
Scope of Services
We offer bespoke content writing services across four core areas:
• Corporate writing
• Social media content
• Creative writing
• Advertising copy
If a clear brief is not provided, we will use our professional judgment to complete the work to a high standard, but we cannot guarantee an exact match to unstated expectations.
User Responsibilities
By using our services, you agree to:
• Provide accurate, complete information
• Use the website and services only for lawful purposes
• Not infringe upon our intellectual property or misuse our content
• Refrain from any conduct that disrupts or damages the website or our reputation
We reserve the right to restrict or revoke your access if you breach these responsibilities.
Revisions
Each project includes a set number of revisions based on the type and scope of work. We will outline the number of revisions available at the beginning of your contract with us. If you would like further revisions, these will be provided at a set cost. We will make you aware of the cost before any payment is taken. If no brief was provided, revisions are at our discretion.
Delivery Timelines
Delivery times depend on the complexity and scope of the project. Estimated timelines will be discussed before work begins. All work is scheduled following full payment and confirmation of all relevant details.
When choosing a content writing service, you can select from various delivery speed options based on the type of job you request. Standard delivery typically takes 5–7 working days, while the express service is available within 2–3 working days. Please note that quicker turnaround times come at a higher cost.
Payments
We accept payments via Visa and Mastercard credit and debit cards. By providing your payment information, you authorize us to charge the full amount due at the time of purchase. Please ensure the service you are ordering is correct before confirming your purchase.
All payments are processed immediately at the time of booking or purchase and will appear as SCRIPTERA on your statement.
Refunds & Cancellations
Cancellation Policy.
Due to the nature of our content-writing services, orders can only be cancelled within 12 hours of placing your order. If you wish to cancel, please contact us immediately at [email protected].
Once we begin work on your content (after the initial 12-hour period), cancellations are no longer possible.
Refund Policy
We strive to deliver content tailored specifically to your provided brief. Due to the customized nature of our service, refunds are only provided under the following circumstances:
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Non-Delivery:
If the content is not delivered within the agreed timeframe (standard 5–7 days, or express 2–3 days), you are eligible for a full refund.
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Content Quality Issues:
If you feel the delivered content significantly deviates from your initial brief, please contact us at [email protected] within 48 hours of delivery. We will review your concerns and offer a revision at no additional cost. If, after revision, the content still does not meet your original brief, we may, at our discretion, issue a partial or full refund.
Refund Processing
All approved refunds will be processed back to your original payment method within 7 business days. The time for funds to reflect in your account may vary depending on your bank or card issuer.
Intellectual Property
All website content, including text, visuals, branding, and original material, is the property of SCRIPTERA.CO or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, modify, or republish any content without written permission unless otherwise stated. Usage rights for delivered work will be defined on a per-project basis.
Termination
We reserve the right to suspend or terminate access to our website or services at any time, with or without notice, for reasons including misuse, abuse, or breach of these terms.
If terminated, your right to use our services ceases immediately, but outstanding obligations (e.g., payment) remain enforceable.
Third-Party Links
Our site may contain links to external websites. These are provided for convenience only. We do not control or endorse the content or practices of third-party sites and are not responsible for any loss or damage that may arise from using them.
Limitation of Liability
While we strive to provide high-quality service, SCRIPTERA.CO will not be held liable for any indirect, incidental, or consequential damages arising from your use of our site or services.
We do not guarantee that our work will be error-free or meet subjective expectations without a clear, comprehensive brief.
Governing Law
These Terms are governed in accordance with the law. By using our services, you agree that any legal proceedings or disputes shall be exclusively subject to the jurisdiction of the courts. You hereby consent to the personal jurisdiction of these courts and waive any objection based on lack of jurisdiction.
Contact
If you have any questions about these terms, or need support, you can reach us at: [email protected]